Top Ten Tips About People Management

Manage! They focus on getting their people to deliver the key activities and don't attempt do too much themselves. The best managers delegate widely, using the ethic 'Ask for forgiveness, not for permission' to free their people from blame or wrongdoing.

Build the Best Teams Leveraging the exceptional talents of all the people around them, managers develop and utilise capability fully - and glue it together.

Focus on Delivery Managers are there to deliver the day to day tactical results the business or organisation needs. Here, there is little space for strategy or vision as such, but those great at managing peoplewill keep a reference point there. Every manager's defined goal is measurable results.

Build Relationships As it's all about people, great managers build relationships easily and make it a priority, day-in-day out. They spend a lot of time with and listening to, their people.

Accept Feedback Actually, they don't just accept it, they suck feedback in - they use their excellent listening skills to seek out feedback all the time - in every interaction.

Develop Others Grasping the opportunities, the best managers quickly link them to those who can make progress in their own development - and in line with ongoing Succession Planning, prepare for the future well in advance.

Are Accountable They are very clear that they are 'where the buck stops'. No blame elsewhere, not upwards deflection of decisions; no 'someone else's fault'. They are where the action is and they accept it. It's down to them.

Set Standards To ensure that everyone is clear, great managers have simple and clear standards throughout their area of operation - ideally created in collaboration with their people.

Are Determined Focusing entirely on value-creation, they stick to plans, policies and change programmes like glue. They have a skill to know and deliver what is right, without veering from their Vision.

Can Be Trusted The best managers are ethically sound, fair and honest. They make promises only when they know they can deliver. Everyone is treated equally and their own behaviour models fairness and transparency.

12 ways to make people think in your way

1. Show respect for the other person's opinions. Never Say, Your are wrong.
2. The only way to get the best of an argument is to avoid it
3. If you are wrong, admit it quickly and emphatically.
4. Begin in a Friendly way.
5. Get the other person saying "Yes, Yes" immediately.
6. Let the other person do a great deal of talking.
7. Let the other person feel that the idea is his or her's.
8. Try honestly to see things from the other person's point of view.
9. Be sympathetic wh the other person's ideas and desires..
10. Appeal to nobler motives.
11. Dramatize your ideas.
12. Throw down a challenge.

12 manners to get respect from others

Sometimes, even educated people behave unnatural way even in trifle matters and become cheap in the eyes of others. So to avoid such embarrassing situations, it is well and good to observe the following 12 points and be dignified.
1. Never read the letters of even your closest relatives, friends, and family members like brothers/sisters. If you read their letters, they will treat as person without manners.
2. Never show interest in others personal matters and don’t read their personal diaries.
3. Never see their SMSs in their cell phones and also their money-purses.
4. Don’t see their albums, unless they request you to see them and also not pass your comments about the album’s nature and external appearance.
5. Switch off the cell phones or keep them in silent, when you are attending the official meetings, cultural programmes and also during dinner times in the presence of guests.
6. Whenever guests come to your home, open the door and invite them politely and walk behind them (not before them) and make them be seated comfortably on the chairs or sofas.
7. Whenever you go to your friend’s house, take with you, sweets, and fruits and for the children biscuits and chocolates, etc.
8. Whenever you have taken help from others, express your gratitude by saying words like, “thanks or please’’, etc. You will get good impression in their opinion about you. Give tips to waiters in hotels or restaurants.
9. During parties or in functions take the food items along with the guests (not alone) and also it is good to serve each other and drink together. It is a good social behavior.
10. While taking coffee, tea or cool drinks in the office, always keep the files on your left side (not on the right side).
11. A simple laugh in your face brings laurels and creates impression on you in others’ minds, more over it costs nothing but fetches everything.
12. Whenever any body visits your home, usually they bring some thing for you and to your children also and you also reciprocate them in the same manner.The golden word is: “Mannerisms makes a man, good manners make a good man’’.‘’Give respect and take respect’’ is a good slogan and keep it in your mind, wherever you go and whatever your profession and position may be.

How to manage Anger?

When emotions run high and thoughts run amok, even a calm person may become a victim of anger. It is a proved fact that the emotional life of an individual frequently influences one’s health and also the personality.Studies indicate that for 1/3 to 1/2 of patients who are consulting physicians because of physical symptoms have no bodily diseases or ailments, but they are due to emotional factors. It is important to observe that physicians have to study the patient as a whole.The effect of emotions on bodily changes is apparent in many gastrointestinal disorders, in the form of nausea, vomiting, loss of appetite, indigestion abdominal discomfort and diarrhea and ultimately leading to peptic ulcer.Emotions also affect central nervous system causing anger and stress, which can disrupt lives as much as an earthquake (which can alter biography). The present century is labeled by many as “the age of anger and anxiety”.Anger can harm an individual’s physical and social health, since it is a manifestation of selfish, unfulfilled desires. Anger is described as a violent outburst of emotion, stemming from the frustration of the individual. Anger is “one letter short of danger”. Hence it should be avoided, under any circumstances.At the time of angry, the hormones “epinephrine and nor-epinephrine” are secreted in excessive quantities, leading to increase in the heart rate and rise in blood pressure and also the blood vessels are contracted and increase in the incidence of premature heart diseases. An angry person frequently loses his memory, knowledge necessary or logical thinking and proper human behavior. Angry starts wit minor irritation and it can grow into an obsession, that disease the mind.When the power of discrimination is lost, the individual falls to a level of almost zero stage. Anger is also known as temporary madness. Of course, all of us are victims of anger at one time or other. Anger gives rise to injustice, persecution, jealousy, cruelty, physical and verbal abuse or rash behavior.Anger management tips: Self discipline and self-management plays a key role in controlling the anger.1. Take a deep breath before confronting. It helps you to be in control of the situation.2. One should be aware of oneself when one is getting angry and this awareness alone can remove all traces of anger. Art of relaxation is to be developed.3. One should learn to adapt to any situations so that taming anger out of stress is possible.4. Take a walk till you feel at peace with yourself and then return.5. Scream into your pillow.6. Grab a joke book and laugh your heart out, because laughter is the best medicine, especially for anger.7. Write down whatever makes you angry and don’t stop till you are drained out of anger. 8. Count 50 numbers (10 is not sufficient) and the anger will be out of your mind.Quote: “He, who angers you, conquers you”. If you conquer anger, then you will be sure to win the battle.

To win office politics You have to learn 7 habits

Office politics - a taboo word for some people. It’s a pervasive thing at workplace. In it’s simplest form, office politics is simply about the differences b/w people at work, differences in opinions, conflicts of interests are often manifested as office politics. It all goes down to human communications and relationships.

NO Need to be afraid of office politics. So many Top performers are those who have mastered the art of winning in office politics. We listed below Seven good habits to help you win at the workplace:

First Habit (1) - BE AWARE YOU HAVE A CHOICE

The most common reactions to politics at work are either fight or flight. It’s normal human reaction for survival in the wild, back in the prehistoric days when we were still hunter-gatherers. Sure, the office is a modern jungle, but it takes more than just instinctive reactions to win in office politics. Instinctive fight reactions will only cause more resistance to whatever you are trying to achieve; while instinctive flight reactions only label you as a pushover that people can easily take for granted. Neither options are appealing for healthy career growth.

Winning requires you to consciously choose your reactions to the situation. Recognize that no matter how bad the circumstances, you have a choice in choosing how you feel and react. So how do you choose? This bring us to the next point…

Second Habit (2)- KNOW WHAT YOU R TRYING 2 ACHIEVE

When conflicts happens, it’s very easy to be sucked into tunnel-vision and focus on immediate differences. That’s a self-defeating approach. Chances are you’ll only invite more resistance by focusing on differences in people’s positions or opinions.

The way to mitigate this without looking like you’re fighting to emerge as a winner in this conflict is to focus on the business objectives. In the light of what’s best for the business, discuss the pros and cons of each option. Eventually, everyone wants the business to be successful; if the business don’t win, then nobody in the organization wins. It’s much easier for one to eat the humble pie and back off when they realize the chosen approach is best for the business.

By learning to steer the discussion in this direction, you will learn to disengage from petty differences and position yourself as someone who is interested in getting things done. Your boss will also come to appreciate you as someone who is mature, strategic and can be entrusted with bigger responsibilities.

Third Habit (3) - FOCUS ON YOUR CIRCLE OF INFLUENCE

At work, there are often issues which we have very little control over. It’s not uncommon to find corporate policies, client demands or boss mandates which affects your personal interests. Bitching and complaining are common responses to these events that we cannot control. But think about it, other than that short term emotional outlet, what tangible results do bitching really accomplish? In most instances, none.

Instead of feeling victimized and angry about the situation, focus on the things that you can do to influence the situation - your circle of influence. This is a very empowering technique to overcome the feeling of helplessness. It removes the victimized feeling and also allows others to see you as someone who knows how to operate within given constraints. You may not be able to change or decide on the eventual outcome, but you can walk away knowing that you have done the best within the given circumstances.

Constraints are all around in the workplace; with this approach, your boss will also come to appreciate you as someone who is understanding and positive.

Fourth Habit (4) - DON’T TAKE SIDES

In office politics, it is possible to find yourself stuck in between two power figures who are at odds with each other. You find yourself being thrown around while they try to outwit each other and defend their own position. All at the expense of you getting the job done. You can’t get them to agree on a common decision for a project, and neither of them want to take ownership of issues; they’re too afraid they’ll get stabbed in the back for any mishaps.

In cases like this, focus on the business objectives and don’t take side with either of them - even if you like one better than the other. Place them on a common communication platform and ensure open communications among all parties so that no one can claim “I didn’t say that”.
By not taking sides, you’ll help to direct conflict resolution in an objective manner. You’ll also build trust with both parties. That’ll help to keep the engagements constructive and focus on business objectives.

Fifth Habit (5) - DON’T GET PERSONAL

In office politics, you’ll get angry with people. It happens. There will be times when you feel the urge to give that person a piece of your mind and teach him a lesson. Don’t.

People tend to remember moments when they were humiliated or insulted. Even if you win this argument and get to feel really good about it for now, you’ll pay the price later when you need help from this person. What goes around comes around, especially at the work place.
To win in the office, you’ll want to build a network of allies which you can tap into. The last thing you want during a crisis or an opportunity is to have someone screw you up because they habour ill-intentions towards you - all because you’d enjoyed a brief moment of emotional outburst at their expense.

Another reason to hold back your temper is your career advancement. Increasingly, organizations are using 360 degree reviews to promote someone.

Even if you are a star performer, your boss will have to fight a political uphill battle if other managers or peers see you as someone who is difficult to work with. The last thing you’ll want is to make it difficult for your boss to champion you for a promotion.

sixth Habit (6) - SEEK TO UNDERSTAND, BEFORE BEING UNDERSTOOD

The reason people feel unjustified is because they felt misunderstood. Instinctively, we are more interested in getting the others to understand us than to understand them first. Top people managers and business leaders have learned to suppress this urge.

Surprisingly, seeking to understand is a very disarming technique. Once the other party feels that you understand where he/she is coming from, they will feel less defensive and be open to understand you in return. This sets the stage for open communications to arrive at a solution that both parties can accept. Trying to arrive at a solution without first having this understanding is very difficult - there’s little trust and too much second-guessing.

Seventh Habit (7)- THINK WIN-WIN

As mentioned upfront, political conflicts happen because of conflicting interests. Perhaps due to our schooling, we are taught that to win, someone else needs to lose. Conversely, we are afraid to let someone else win, because it implies losing for us.

In business and work, that doesn’t have to be the case.

Learn to think in terms of “how can we both win out of this situation?” This requires that you first understand the other party’s perspective and what’s in it for him. Next, understand what’s in it for you. Strive to seek out a resolution that is acceptable and beneficial to both parties. Doing this will ensure that everyone truly commit to the agree resolution and not pay only lip-service to it.

People simply don’t like to lose. You may get away with win-lose tactics once or twice, but very soon, you’ll find yourself without allies in the workplace. Thinking win-win is an enduring strategy that builds allies and help you win in the long term.